Trade Support Team Member - New Lynn
- Job Type:Full time
- Category:Customer Service
- Business Group:PlaceMakers
- Job Reference:PMK28346
- Closing Date:19 Oct 2022
Help us build New Zealand! PlaceMakers is New Zealand's leading and largest supplier of building materials to New Zealand’s commercial and residential construction markets. Part of New Zealand’s largest listed company, Fletcher Building, we employ more than 2,100 people in over 60 locations across the country and stock more than 100,000 product lines from concrete to paint and plasterboard.
PlaceMakers continuously strives to be the best building partner in the market and takes pride in providing the highest level of service to our customers. In line with this, we are currently seeking a sales support professional to join our Trade Support team based at our New Lynn Branch.
Due to an internal promotion, our close-knit and supportive Trade Sales Support team have a position available. This will be a busy yet varied role where you will be responsible but not limited to the following -
• Receive incoming calls from trade customers
• Give advice on PlaceMakers products and services
• Follow-up customer inquiries and orders with the dispatch area.
• Source and Order special goods
• Handle general price enquiries
• Provide backup service for Account Managers
The time-sensitive nature of our customers’ needs requires you to work at pace and input data accurately and within specified timeframes. Your resilience and ability to be solution-oriented even when under pressure will certainly come in handy in this ever-changing environment.
Ideally, you will come from a trade, tele-sales or sales support background and possess an understanding of our products while being fueled with passion for the building industry.
As your role will also see you liaising with other areas of the branch, you must have the ability to build rapport and enjoy a team-focused culture. You’re engaging and flexible with the ability to effectively communicate product and delivery information and have a strong customer service focus with an aim to continuously add value.
What’s on offer?
This role will be challenging but an equally fantastic opportunity to secure a sales based position. This is an exciting time to come on our journey as we grow our people and business. You will be joining one of New Zealand’s leading brands offering a competitive salary package, genuine opportunities for career development and a range of benefits that come with being part of PlaceMakers and the wider Fletcher Building Group.
Please note: A full pre-employment medical, including drug test will also be required as well as the legal right to work in NZ.
We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.
Attached Document: FINAL PD - Trade Sales Support - New Lynn.docx