Customer Service Representative

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  • Job Type:Full time
  • Category:Customer Service
  • Business Group:Fletcher Insulation AU
  • Location:Dandenong South
  • Job Reference:EEFIT/28499
  • Closing Date:04 Oct 2022

Description:

Brand new and supportive parental leave policy
Monday to Friday - 38 hours per week
Join an innovative and driven business

ee-Fit is a subsidiary of Fletcher Insulation and part of the Fletcher Building Group. We are at the forefront of innovation and development of new trends and supplying our favourite brands of insulation - including Pink Batts® insulation, Sisalation® reflective foil, and Permastop® building blanket - to name but a few. With more than 16,000 people across Australia and New Zealand, the Fletcher Building family is a global community made up of people who use all their experience, skills, and individuality to do amazing work.

About the Role

We are looking for a bright and enthusiastic Customer Service Expert to join our team at ee-Fit Dandenong. You will be working in a small and dedicated team that all work collaboratively together.  Team fit is really important so we are looking for someone who is not afraid of hard work, building connections, and can adapt to any environment. 

In this role your main objective is to ensure you are able to assist our customers with product information, scheduling installations, receiving and processing customer orders, and general customer inquiries.  

Skills and Experience 

Internal Sales or Customer Service Experience
The ability to use influencing and negotiations skills
Understand how to work in a fast-paced environment 
Experience with MYOB and CRM Systems
Ability to handle queries and complaints 
Processing orders. Bookings and Services
Past experience in organise workflow to support customer timeframes
Skills in building customer relationships 
Excellent in data entry, computer systems, and communication
Bright and confident personality 

Why Join us at ee-Fit

Monday to Friday Position
38 hours a week
Flexibility in working hours after probation completed
Free parking 
Training and Development opportunities 

We pride ourselves on our culture, values, and vision! Make your move to ee-Fit today! 

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