Junior Key Account Manager- Tradelink Support Office

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  • Job Type:Full time
  • Category:Customer Service
  • Business Group:Tradelink
  • Location:Banyo
  • Job Reference:
  • Closing Date:08 Oct 2022

Description:

The Opportunity 
 
There’s never been a more exciting time to join Tradelink as we expand, innovate, and offer the opportunity for a Junior Key Account Manager to join our business. 

This role will be based in our North side Brisbane head office. No more commuting to the city!  We have free onsite parking and opportunities for flexible working arrangements including working from home.

This developmental role partners with senior Key Account Managers and engages smaller customers to embed core sales skills and enhance sales within target segments. You will be trained to understand and influence internal stakeholders for maximum profitability and customer benefit. 

Thrive in a great team while being supported by Tradelink and the Fletcher Building Group, a leading international company within the industry.

Responsibilities include:
  • Create and execute individual sales plan that meets or exceeds stated revenue and profit targets
  • Learn key customer needs in targeted sales geography 
  • Develop core skills in prospecting/customer acquisition 
  • Communicate relevant national and state promotions to customers.
  • Maintain up-to-date knowledge of products, pricing, new innovation and competitors.
  • Drive improvement in customer satisfaction results by taking action on customer feedback.
  • Resolve customer issues and complaints in a timely and professional manner.
  • Liaise with branches to ensure fulfilment of service and price commitments to customers.

About you

At Tradelink, we have the resources and a supportive environment to help you perform at your best. 

To be successful you will have a desire to become a true sales professional, a sound understanding of the construction sector, ability to learn and adapt, and through a willingness to be hands on, deliver results of a wide variety of customers sets.
  • 3 years + industry experience and or related role 
  • A strong knowledge of customer service principals 
  • Experience with administration procedures related to filed sales i.e. quoting and pricing, sales reports. (CRM systems and account queries would be advantageous).
  • A customer service attitude and high integrity in business dealings
  • Strong time management and organisational skills
  • A valid driver’s licence
  • Strong computer skills, including intermediate Excel skills.

About Us 

With a network of more than 200 branches and 150 years in the industry, Tradelink is Australia’s trusted name in plumbing supplies. Tradelink’s strategy is focused on growing market share with new and existing customers by offering innovative solutions and outstanding customer service. 

Tradelink is part of the Fletcher Building Group – an international player in the building and construction industry. 

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