Customer Service/Counter Sales - Mico Queenstown

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  • Job Type:Full time
  • Category:Customer Service
  • Business Group:Mico
  • Location:Queenstown
  • Job Reference:MCO 28548
  • Closing Date:07 Oct 2022

Description:

Mico Plumbing and Bathrooms is New Zealand’s leading specialist supplier of plumbing and bathroom products to trade, retail and commercial customers with a reputation for quality and customer satisfaction. We are part of Fletcher Building, a diversified global building industry company and the biggest name in plumbing and bathroom supplies. 

The role:

We have an exciting role, where you’ll join a stable branch and enjoy the variety and opportunities of working with a close-knit, experienced team within a large organisation.

Reporting to the Branch Manager in Queenstown, this is a varied role that will see you involved in sales on the Trade Counter, sorting incoming deliveries or picking/packing and dispatching for outgoing deliveries and being the back-up Driver, when required, to get orders out to our customers. Working behind the Trade Counter, you’ll ensure that our customers, who are made up of tradies, businesses and home-owners, are greeted with a cheerful smile and exceptional service, but even working in inwards goods or doing deliveries will bring your great customer service skills into play, as you liaise with them on their orders and support them to keep their businesses on the go!

You’ll have the chance to learn our products, and this will give you the opportunity to progress in the branch, the business, and the organisation. Product or industry knowledge would be a real bonus, but we have heaps of great training materials, if you’re a willing learner!

This is a permanent, full time role, working Monday’s to Friday’s and rostered Saturday mornings.

About you:

To shine in this role, you’ll bring a customer-focused attitude and strong work ethic to the business and be prepared to work closely and flexibly with the rest of our team. Our Queenstown team work collaboratively and so your strong teamwork skills are essential to this role. The ability to build rapport and relationships should be your strength, and you’ll be IT savvy too.

There is some manual handling required and so you’ll need to be physically fit. A full, clean, Class 1 drivers’ licence is required and if you do have forklift experience then that would be a real bonus!

We are a close-knit, fun-loving team, looking for someone with a confident, out-going personality and a natural ability to relate to people.  We all pull together, and seamlessly step into each other’s roles when required, so being prepared to get stuck in and assist where needed is a must.

What we can offer you:

In return, we’ll offer you a great hourly rate and opportunities for overtime, excellent training and development and a strong and supportive team environment. As Mico New Zealand is also part of Fletcher Building, there are great chances for career development, plus big-company benefits.

Please note, a full pre-employment medical, including a drug test, will be required and you must currently be legally entitled to live and work permanently in New Zealand.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.

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