IKAM / Trade Sales Support - Mico Warkworth
- Job Type:Full time
- Business Group:Mico
- Job Reference:
- Closing Date:18 Dec 2022
At Mico New Zealand, we’re proud of our history of serving New Zealand communities for the past 76 years. Mico Plumbing and Bathrooms is New Zealand’s leading specialist supplier of plumbing and bathroom products to trade, retail and commercial customers with a reputation for quality and customer satisfaction. We are part of Fletcher Building, a diversified building industry company. With 68 branches and around 550 employees throughout New Zealand, we are the biggest name in plumbing and bathroom supplies.
Our Mico Warkworth store is a well-established and well-performing branch, boasting a beautiful showroom while also providing trade solutions to a large and loyal trade customer base, residential solutions to home builders and commercial solutions to the local business sector.
We have an exciting role, where you’ll join a stable and well-performing branch and enjoy the variety and opportunities of working in a small and experienced team, within a large organisation. At our Warkworth branch, we’re committed to improving our customer experience, and we want our staff to have the same passion.
Reporting to the Branch Manager, this is a busy role that will see you bringing your drive and enthusiasm for Sales excellence, to manage an existing SME customer portfolio, with plenty room for growth within the region. Your customer base will be made up predominantly of tradies and businesses, and for them, service is critical. You’ll make sure they’re greeted with a cheerful smile and exceptional service.
While most of your role will be Account Management blended with some business development, the variety of all roles in the branch and the collaborative nature of the team means that you would still spend a some of your time in the warehouse, or on the Counter supporting the sales team there. You’ll have the chance to learn our products, and this will give you the chance to progress in the branch, the business, and the organisation. Product or industry knowledge would be a real bonus, but we have heaps of great training materials, if you’re a willing learner!
Permanent fulltime role working Mondays to Fridays with rostered Saturday mornings (one-in-four).
To shine in this role, you’ll bring a customer-centric and solutions-focused attitude to the business and be prepared to work closely and flexibly with the rest of our team. The ability to build rapport and relationships should be your strength. Your knowledge of the industry or related industries will be a huge benefit but being an agile learner will serve you well.
A strong personal and work ethic is essential, and you’ll operate according to the importance of giving your word to your customers and making them and their needs your priority. Being able to build positive work relationships with the team and work collaboratively with them, will contribute to your own success as much as to the success of our branch.
What’s in it for you
In return, we’ll offer you a competitive package, excellent opportunities for training and development, and a strong and supportive team environment. As Mico New Zealand is also part of Fletcher Building, there are great opportunities for training and career development, plus company benefits, such as an Employee Education Fund and an exciting and forward-thinking new parental leave policy.
Applications close on Sunday, 18th December 2022 (unless the role is filled sooner).
• Vaccination status (whether vaccinated or not) is recorded by the business
• A full pre-employment medical, including a drug test, will be required
• You must currently be legally entitled to live and work in New Zealand, to be considered for this role