Distribution Support Coordinator - Mico Distribution Centre

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  • Job Type:Full time
  • Category:Customer Service
  • Business Group:Mico
  • Location:Auckland
  • Job Reference:MCO 30134
  • Closing Date:15 Feb 2023


Mico Plumbing and Bathrooms is New Zealand’s leading specialist supplier of plumbing and bathroom products to trade, retail and commercial customers with a reputation for quality and customer satisfaction. We are part of Fletcher Building, a diversified global building industry company and the biggest name in plumbing and bathroom supplies. 

The role:

An exciting role, where you’ll join our after sales team and enjoy the variety and opportunities of working with a close-knit, experienced team within a large organisation.

Reporting to the Distribution Centre Operations Manager at our Penrose facility, this customer service focused role will see you looking after Mico’s web sales, dealing with after sales enquiries, taking customer calls and assisting with product issues, delayed/missing freight and ‘pick’ errors.

You’ll have the chance to learn our products and this will give you the opportunity to progress in the business and the organisation. Product, trade or industry knowledge would be a real bonus, but we have heaps of great training materials if you’re a willing learner.

This is a permanent, full time role, working Monday to Friday, 8am-4.30pm, however, we would also look at flexible part time hours/days which might suit someone with school age children or someone who is returning to the workforce etc.  If you’re the right candidate then we can be flexible too!

About you:

To shine in this role, you’ll bring energy, a customer-focused attitude and a strong work ethic to the business and be prepared to work closely and flexibly with the rest of our team.  You will have great communication skills, and the ability to build rapport and relationships should be your strength, plus you’ll be IT savvy too. Some plumbing or technical knowledge would be a real bonus but isn’t essential.

We are a fun-loving team, looking for someone with a confident, out-going personality and a natural ability to relate to lots of different people.  We all pull together so being prepared to get stuck in and assist where needed is a must.

What we can offer you:

In return, we’ll offer you a great hourly rate, an annual incentive bonus, excellent training and development and a strong and supportive team environment. As Mico New Zealand is also part of Fletcher Building, there are great chances for career development, plus big-company benefits.

Please note, a full pre-employment medical, including a drug test, will be required and you must currently be legally entitled to live and work permanently in New Zealand.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.