Customer Services Representative

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  • Job Type:Full time
  • Category:Customer Service
  • Business Group:Comfortech
  • Location:Christchurch
  • Job Reference:30386
  • Closing Date:20 Feb 2023


  • Are you a customer service or trade sales support professional looking for your next challenge?
  • Are you looking for a 100% engaged, high performing team?
  • Full-time, permanent position (open to part-time)

At Comfortech™ we are passionate about providing solutions aimed at improving the overall performance of homes and building in New Zealand. Pink®Batts®. We come to work every day with a single-minded goal to create the most comfortable living and working spaces for all New Zealanders. We have an environment where everyone can share ideas and have a go and believe that by bringing together our diverse skills, ideas, and experiences, we can create better results than we ever expected. 

Our customers are the heart of what we do, and we are in search of an organized and self-motivated Customer Service Representative to join our team in Christchurch. In this role you will be responsible for delivering exceptional customer service, while supporting existing internal and external stakeholders. This is a full-time permanent position, reporting to the Customer Service Team Leader. You will also work closely with wider sales and operations teams. 

We are looking for a special person who will be attending to our customers’ requests regarding deliveries, products, pricing, purchasing, credits and other inquiries via phone, email, and/or over the counter. 

Experience in a similar industry would be advantageous, however we are open minded. More important to us is the fit within our team and culture, and ability to swiftly pick up and understand technical information and product knowledge to hit the ground running.

Ideally, you are customer-focused, organized, a natural at building relationships with a diverse group of people and possess exceptional communication skills, both written and verbal. Also, you pay great attention to detail, ability to prioritise tasks, excellent at time management, and have confidence using computers and any ERP systems.

This is a great opportunity to join a fast-growing and established market leader, within the Fletcher Building Group. Please visit and apply online today! 

As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees. We welcome applicants from diverse backgrounds to apply to any of our vacant positions.