National Housing Coordinator- Tradelink Support Office

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  • Job Type:Full time
  • Category:Customer Service
  • Business Group:Tradelink
  • Location:Banyo
  • Job Reference:
  • Closing Date:17 Apr 2023


Want to work with a team of real, sleeves-up, get-the-job-done people?

At Tradelink, we’re about much more than just making a sale. We really value the relationships with our customers and believe in finding solutions for every single one. Why? So they’ll come back to see us for their next project… and the one after that! Your role as our National Housing Coordinator? Helping make it happen! 

The Tradelink Opportunity

Tradelink is currently seeking a customer service superstar to join our National Housing Support Team based in our Banyo Head Office. This is an exciting opportunity to work in a supportive team environment where you can grow your career and build relationships with customers. As a National Housing Coordinator, in your day to day role you will work closely with suppliers as well as internal sales and warehouse teams nationally to service our residential building customers. This is a fast paced role full of variety, an eye for detail and commitment to the customer is key to your success.

As a National Housing Coordinator, here’s what a typical day might look like for you:
  • You’ll be the direct contact for allocated residential builders
  • Establishment of job files, purchase orders and control sheets in our enterprise resource planning (ERP) system. We use JDE here
  • Monitoring of stock levels, back orders and managing dates for sales orders
  • Daily communication with customers on site, suppliers and operations team members 
  • Efficient processing of product orders to site
  • Follow up and follow through of product returns and damaged good processes
  • Resolution of credit and pricing issues 
Ready for the challenge?  Here’s what you’ll need.

You’re a team player, extremely motivated and eager to prove yourself. You’re a doer and can manage and prioritise multiple projects at once. You also have a good understanding of project coordination and can help work through high-level problems. You thrive in a fast-paced environment with a degree of ambiguity and shifting priorities in line with business demand.

Although not essential, a background in an administrative or customer service role within the construction, building supplies or plumbing industries will be highly regarded

Why Tradelink? Real People, Always. 

We’re a well-respected Australian brand built on real, hard-working people. There are so many stories of Tradelink people doing great work and progressing in the business - either stepping up, moving across or growing right where they are. And you can do that too! Here’s why our people love working at Tradelink:
  • It’s the people - they’re the best in the business, but they’ve never forgotten what the word ‘team’ means.
  • It’s the relationships - people who understand true partnership; they help and back each other because they know we’re better together. 
  • It’s the opportunity - with branches across the country and a support office that’s invested and evolving, the opportunities are endless.
  • And we love the challenge - Tradelink people have the guts and heart to be bold. And we hope you will too. Because here your successes will be seen and you’ll feel every win. 
On top of that, we offer some great benefits for you: 
  • An incentive program
  • Staff discounts including banking, optical, health insurance and of course with Fletcher Building businesses 
  • A parental leave scheme with 26 weeks of full pay for primary carers and 4 weeks full pay for secondary carers
  • Access to a company share scheme with free award shares
  • Team development opportunities including formal programs and an education fund enabling you to choose your own career development options

Ready to put your hand up and make your career happen, the Tradelink way? 

If this is you, APPLY TODAY!