Internal Key Account Manager - Mico Mt Wellington

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  • Job Type:Full time
  • Category:Sales
  • Business Group:Mico
  • Location:Auckland
  • Job Reference:
  • Closing Date:11 Jun 2023


Our Mico Mt Wellington store is a well-established and successful branch, boasting a beautiful showroom while also providing trade solutions to a large and loyal trade customer base, residential solutions to home builders and commercial solutions to the local business sector.
Mico New Zealand is a leading supplier of plumbing and bathroom products to the trade, retail and commercial sectors, with 69 branches and around 550 employees throughout New Zealand.

The role

We have an exciting chance in this role to join a busy and well-performing branch and enjoy the variety and opportunities of working in a small and experienced team, within a large organisation. At our Mt Wellington branch, we’re committed to improving our customer experience, and we want our staff to have the same passion.

Reporting to the Branch Manager, this is a busy role that will see you bringing your organisational skills and your drive and enthusiasm for Sales excellence, to manage an existing SME customer portfolio, with plenty room for growth within the region. Your customer base will be made up predominantly of one very large, key customer as well as some tradies and businesses, and for them, service is critical. You’ll make sure they’re greeted with a cheerful smile and exceptional service.

While most of your role will be Account Management blended with some business development, the variety of all roles in the branch and the collaborative nature of the team means that you may still spend a some of your time supporting the team in the warehouse or on the Trade Counter. You’ll have the chance to learn our products, and this will give you the chance to progress in the branch, the business, and the organisation. Product or industry knowledge would be a real bonus, but we have heaps of great training materials, if you’re a willing learner!

Permanent, fulltime role working Mondays to Fridays with rostered Saturdays 8-12 (two per month).

About you

To shine in this role, you’ll bring a customer-centric and solutions-focused attitude and strong organisational skills to the business and be prepared to work closely and flexibly with the rest of our team. The ability to build rapport and relationships should be your strength. Your knowledge of the industry or related industries would be a huge benefit but being an agile learner will serve you well.

A positive personal and work ethic is essential, and you’ll operate according to the importance of giving your word to your customers and making them and their needs your priority. Being able to build good work relationships with the team and work collaboratively with them, will contribute to your own success as much as to the success of our branch.

What we can offer you

In return, we’ll offer you a competitive pay rate, excellent opportunities for training and development, and a strong and supportive team environment. As Mico New Zealand is also part of Fletcher Building, there are big company benefits, such as an Employee Education Fund and an exciting and forward-thinking new parental leave policy.

The career opportunities are exciting! Mico has a culture of career paths and development and career progression, with people in our business staying for up to 40 years and enjoying a varied career. For those coming into the business at an entry-level, we’re able to offer opportunities to start and grow a career in Retail Sales, Warehousing & Distribution and Driving.

Applications close on Sunday, 11th June 2023 (unless the role is filled sooner).

Please note:  
A full pre-employment medical, including a drug test, will be required
You must currently be legally entitled to live and work permanently in New Zealand, to be considered for this role

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.