This role will join our Trade Support Team in our Kerikeri branch, supporting our Trade Customers. You will be providing support to our Account Managers as well as directly managing a portfolio of customer accounts, you will ensure that our trade customers experience the best service from start to finish. Daily you will be responsible for Customer enquiries by phone and email. Daily and weekly planning with account managers to ensure all opportunities are captured. Providing customers with product advice, quotes, and pricing information as well as tailored solutions. Phoning customers to prompt upcoming requirements, as well as providing advice on PlaceMakers products and service. Liaising with inventory and dispatch regarding orders and deliveries. Dealing with suppliers around new products and specifications. 

We are looking for someone with sales support or customer service background. You will need strong communication skills and a high standard of customer service. Be able to work under pressure and organise your time and environment for maximum efficiency. You will need to be computer literate and know your way around a computer. Full training will be given on our in-house computer systems, so you will need to be a keen learner. 

We will ideally be looking for someone who has some understanding and experience relating to the building/Trade sector, however it will be your Sales and customer service skills which we will be most attracted to. 

Here at PlaceMakers you will have the ability to create lasting relationships and contribute to the success of our business. 

You will be part of a team with a supportive and inclusive culture delivering value for a thriving and well-respected organisation. You will be offered a competitive salary, an exciting benefits package which includes staff buying privileges, Health Insurance, and our Employee Education Fund to further your own learning.