Customer Services Representative (Comfortech, Part-time, Holloway Place, Penrose)

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  • Job Type:Part time
  • Category:Customer Service
  • Business Group:Comfortech
  • Location:Auckland
  • Job Reference:CFT/35313
  • Closing Date:26 Feb 2024


Customer Service Representative / Sales Support
(Holloway Place, Penrose)

Are you a customer service or trade sales support professional looking for your next challenge? On offer is a part-time position, 20 hours per week, offering scope to develop sales administration within an industry leader!

At Comfortech™ we are passionate about providing solutions aimed at improving the overall performance of homes and building in New Zealand. We come to work every day with a single-minded goal to create the most comfortable living and working spaces for all New Zealanders. We have an environment where everyone can share ideas and have a go and believe that by bringing together our diverse skills, ideas, and experiences, we can create better results than we ever expected. 

The opportunity:
Our customers are the heart of what we do, and we are in search of an enthusiastic and self-motivated Customer Service Representative to join our team in Auckland (Holloway Place, Penrose). In this role you will be responsible for delivering exceptional customer service, while supporting existing internal and external stakeholders. This is a part-time, permanent position, reporting to the Customer Service Manager, working 20 hours per week. You will also work closely with the wider sales and operations teams. 

The responsibilities of this role include:

  • Being the go-to for our customer queries and orders whether on the phone or email
  • Effective data entry and systems management to ensure orders and credits are placed in a timely and accurate way.
  • Providing key information and insights to our sales, manufacturing and distribution teams. 
  • Dealing with ad-hoc and unexpected requests in a positive and professional manner.

About you:
We are after that special someone who is customer-focused, a natural at building relationships with a diverse group of people and possesses exceptional communication skills, both written and verbal. We will be impressed by you attention to detail, ability to prioritise tasks, excellent at time management, and confidence using computers and any ERP systems, especially SAP. 

This is a great opportunity to join a fast-growing and established market leader, within the Fletcher Building Group. Please apply online today

As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees. We welcome applicants from diverse backgrounds to apply to any of our vacant positions. Talk to us about our flexible working arrangements and career pathways.