Salesforce Administrator - - 36463 - Fletcher Building

General Information

Job Type

Permanent

Description

End to End

The role

A new role within the Sales and Service Transformation team, the successful candidate will be working to ensure the efficient and effective utilisation of the Salesforce platform to support the organisation's sales and operations teams. You will play a pivotal role in enabling the Salesforce ecosystem to meet the needs of the organisation, delivering valuable Salesforce functionality, ensuring quality data, and enabling improved decision-making.

You will be a part of a supportive, diverse, and caring team who are invested in achieving the best experience for our network and customers.

This is a permanent and full-time role, based largely from our well-equipped National Office in Penrose. Typical hours of work will be Monday through Friday between 9am – 5pm, and hybrid working is possible.

You will be responsible for:

Work within our Scaled Agile delivery framework to deliver functionality as a member of the Salesforce development team for PlaceMakers
Deliver system training to support teams and users, to ensure effective utilisation of Salesforce features
Provide second-tier Salesforce support: triage and address raised issues
Create and maintain Salesforce reports and dashboards to provide actionable insights for key stakeholders
Create and maintain documentation within Salesforce knowledge centre, including training materials and standard operating procedures, to support user adoption and enable self-service
Participate in development, triage and support for integrated applications and third-party systems across the ecosystem, including but not limited to: Amazon Connect, SAP Hybris

What we’re looking for:

Proven experience as a Salesforce Administrator, preferably in a B2B sales context
Proficiency in Salesforce administration tools, such as Lightning Experience, Process Builder, and Flow
Familiarity with Salesforce integrations, particularly Amazon Connect
Excellent problem-solving skills and ability to understand complex business requirements
Detail oriented with strong organisational and time management skills

About PlaceMakers and our Benefits

PlaceMakers is New Zealand's leading and largest supplier of building materials to New Zealand’s commercial and residential construction markets. Part of New Zealand’s largest listed company, Fletcher Building, we employ more than 2,100 people in over 60 locations across the country and stock more than 100,000 product lines from concrete to paint and plasterboard.

We offer an Employee Education Fund (EEF), where funding can be obtained for employees and family members to study and/or extend their learning further. We are also immensely proud to offer a gold standard Parental Leave Policy, amongst other employee benefits. You can find details of the Parental Leave Policy and some of our employee benefits, HERE OR ask us about what other employee benefits you can expect in working with us!

Please note - A pre-employment medical, including a drug test will be required as well as being fully eligible to work in NZ indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.