Customer Service & Dispatch Coordinator

  • Job Type:Full time
  • Category:Logistics/Transport
  • Business Group:Firth Industries
  • Location:Auckland
  • Job Reference:FIR#10031630
  • Closing Date:01 Nov 2019


Firth is a leading supplier of ready mixed concrete, masonry products and premix to the construction industry either directly or through building product distributors. It has over 2,500 active customer accounts and its products are used across all building sectors and environments. Firth has a team of approximately 650 people, working in 85 operational sites throughout New Zealand. It's divided into three main product groups, Certified, Masonry and Dricon.

About the role 
Reporting to the Dispatch and Logistics Manager this role is responsible for processing Masonry orders. Based in Papakura, this is a varied role working closely with our customers to ensure we fulfil orders and coordinate. A strong ability around data entry and scheduling is managed appropriately and efficiently. You will also be processing payments, answering queries and solving issues as they arrive. No two days will be the same!

About you 
You will need to be highly organised and not be afraid to have the hard conversations. You will be motivated by having satisfied customers. You will be able to work within a small team and you will need to have strong communication, be proactive and computer literacy skills in order to work with our internal and external stakeholders. 

The opportunity 
We offer a competitive package including an education fund, as well as having the opportunity to develop your career within one of New Zealand’s largest organisations.

For your opportunity to make it with Firth Industries please call Mel Fekitoa on 0276024096 or email