Trade Support/Customer Service - Morrinsville

  • Job Type:Full time
  • Category:Customer Service
  • Business Group:PlaceMakers
  • Location:Morrinsville
  • Job Reference:PMK AD/18434
  • Closing Date:14 Feb 2021

Description:

Together, let's build New Zealand! PlaceMakers continuously strives to be the best building partner in the market and takes pride in providing the highest level of service to our customers. We continue to grow and we have an opportunity for a customer service-focused team member to join our team in the key role of Trade Sales Support/Customer Service based at our Morrinsville branch.

We are looking for a vibrant individual who is self-motivated and pays attention to accuracy. Your day to day role would be split between Trade Sales Support (50%) and Trade Counter/Inventory (50%)

  • Receive incoming calls from trade customers
  • Give advice on PlaceMakers products and services ovrer the phone and on the Trade Counter
  • Follow-up customer inquiries and orders with the dispatch area.
  • Support inventory requirements within the branch
  • Source and Order special goods
  • Handle general price enquiries
  • Provide backup service for Account Managers

We will be looking for the following attributes in the successful candidate:

  • You will need to have strong communication skills both written and verbal
  • High standard of customer service and the ability to build rapport with a wide variety of people 
  • Be able to work under pressure and organise your time and environment for maximum efficiency whilst maintaining attention to detail
  • You will need to be computer literate with full training provided on our in-house computer systems

Applicants for this position should have NZ residency or a valid NZ work permit and will be required to undergo pre-employment and medical testing.

If you have a “Know How Can Do” attitude, enjoy working in a team environment, and would like the challenge this position brings, then please forward your CV and cover letter.

This role will offer an opportunity to demonstrate your ability to help increase sales for the branch, opening doors for further career opportunities within our wider business. You will be joining a well-respected company offering a range of benefits and opportunities for career advancement that come with being part of Fletcher Building.


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