Business Analyst/Trainer

  • Job Type:Full time
  • Category:Information Technology
  • Business Group:FRL Divisional Support
  • Location:Auckland
  • Job Reference:FRL/19907
  • Closing Date:06 May 2021


About Us

Fletcher Living has a long history and a strong commitment to providing quality new homes for New Zealanders. As one of the country’s leading residential developers and builders, the Fletcher Residential and Land Development Division has been an integral part of the Fletcher Building family for over 110 years. Our reputation hasn’t grown overnight, James Fletcher built his first weatherboard home in Dunedin in 1909 and the home still stands proud today, an ever-present statement of our craftsmanship and attention to detail. 

Why Join Us?

It’s an exciting time to be part of the booming residential construction sector. We’re a high performing business and are proud to say that we have a highly engaged and successful team. We have a fantastic people culture and encourage everyone to bring their full and genuine selves to work. Our workplaces are enriched by many different nationalities, languages, religions, customs and lifestyles. We’re proud of this diversity and understand that it brings a richer and broader perspective to how we operate by helping us connect better with our people and with our customer base.

The Role

As a Business Analyst / Trainer for Fletcher Living you will be responsible for supporting Residential and Development teams in the delivery of business improvement and strategic change initiatives across our IT applications. This is a brand-new position created specifically to improve and expand our systems knowledge across the division and create consistency in the training we provide for the Fletcher Living team, including the branches. 

Here are some of the things you can expect to take the lead on:
  • Working with the digital business analyst and product owners to identify possible solutions and enhancements 
  • Leading and implementing small projects
  • Working with the business to define process improvements using leadership and innovation
  • Being our Adoption Lead to ensure we increase user competency and drive adoption of our Core systems. 
  • Developing and maintaining high-quality training material, guidance, and user documentation to support and enhance IT learning. 

JDE, Salesforce, Sharepoint, Microsoft 365, P6 and Procore are just some of the systems that we use here at Fletcher Living, and that are an integral part of keeping things running smoothly. It would be an advantage if you had experience in using any of these systems (particularly in terms of training) but this is not essential. We will be on hand to provide all the training you need to equip you for success! 

About You

The great thing about this role is that because it is totally new, we are open to what your background might be and what skills you can bring to the team. We imagine you will be someone who is currently working in a Business Analyst role that has a passion for coaching and mentoring OR you could be an enthusiastic and experienced Learning & Development Manager who has had proven success in rolling out IT training. The most important thing is that you possess a desire to continuously improve processes for the benefit of the end-user. You will be a confident self-starter, able to communicate at all levels, and a good problem-solver. It goes without saying that you must be team-player who enjoys building valuable relationships, as that really is at the heart of everything we do here at Fletcher Living!


You have the opportunity to be a part of shaping the future of IT learning within our division. Along with a competitive salary and rewarding incentive scheme, this role will see you working with a high performing team with a clear vision and goals. You’ll also enjoy the security, benefits and recognition that come with working for a well-respected business unit within the Fletcher Building Group. 

How to Apply

Applications should be made by submitting a CV and cover letter outlining your interest, motivation and what you would bring to this role by way of background, experience and fit for the role and our team. Please apply online or call Olivia Finn on 0272509566 for a confidential discussion.