Internal Key Account Manager - Te Rapa - - 38288 - Fletcher Building

General Information

Job Type

Permanent

Description

The role:

Reporting to the Branch Manager, this role will see you supporting our largest commercial customer as an Internal Key Account Manager. This role also requires assist the team with sales on the Trade Counter, Inwards Goods, Cycle Counting, Stocking and Rotating products on shelves, Customer Deliveries, Loading / Unloading and whatever else is necessary within the branch.

• Understanding the key customers’ needs and providing professional solutions

• Answer calls and emails and quoting orders

• Working with Site Managers to ensure specific time frames for their projects are meet

• Communicating delivery times and preparing order ready for delvery

• Communicating with suppliers to check availability of products.

• Ensure that our customers, who are made up of trades, businesses and homeowners, are greeted with a cheerful smile and exceptional service

This is a permanent full-time role, offering 40 hours a week. Working Monday to Friday 7-4pm and one Saturday every 6 weeks, from 9-12pm.

About you:

• Trade industry/plumbing knowledge and/or product experience is a must

• Experience in sales, quoting and price negotiating

• Customer-focused attitude with the ability to be build rapport and form strong relationships

• You will be an excellent communicator who is organised and adaptable

• A motivated, self-driven person, with the skill to work proactively, independently and within a team

• Be confident with computers and learning new systems

• A Full New Zealand drivers’ licence will be beneficial for this role.

Our Benefits:

• Competitive hourly rate and Staff-buying privileges

• Staff-buying privileges at Mico and PlaceMakers

• Genuine development opportunities that come with being part of the wider Fletcher Building Group

• Employment Education Fund

• Health & Wellbeing initiatives including an Employee Assistance Programme

Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.