Skip to content

General Information

Job Type
Permanent
Category
Customer Service
Business
Iplex Australia
Job Reference
42627
Posted Date
03-Mar-2026
Closing Date
19-Mar-2026

Description

  • Amazing Part Time Opportunity with consistent Thursday and Friday shifts 
  • Proudly partnered with The Smith Family – Supporting Youth Education Across Australia 
  • Role available due to Job Share responsibilities 
At Iplex we are committed to our vision to solve Australia's water challenges by partnering with our customers and communities to provide safe, secure, and innovative water solutions, both today and for future generations.  

These are more than just words to us. They are how we want the world to be, how we want to act, and our reason for being – our why. It’s our common goal, our guiding light, and what keeps us showing up every day.  

As the largest manufacturer and supplier of pipeline systems in Australia, we take pride in the vital role we play in Australia's water industry. Join us today and contribute to building a better future for generations to come. 

 About Our Vacancy 

We are excited to start the search for our newest Customer Service Representative at Jandakot, WA in a Part Time capacity for a Job Share opportunity.  Our team is looking for a fresh, energetic, and tech-savvy individual who prides themselves on exceeding customer expectations and constantly pushes themselves to customer service excellence! You are there to ensure you continue to lead the way in high-class service to all our customers, both internal and external Stakeholders. You will be responsible for customer service via phone and emails, processing quotes & orders, following up on sales opportunities, data entry, and ensuring pricing information is correct. 

We work in a fast-paced environment, so it is important that you can think on your feet, work with efficiency, and follow directions. We have a small team in Jandakot, but you will collaborate with the wider team across Australia. We are looking for someone who can bring personality, passion and confidence to this part time position. 

Does This Sound Like You?
  • Proven customer service experience from a technical product background 
  • The ability to influence and negotiate with our customers
  • Understand how to work in a fast-paced environment 
  • Sound knowledge of SalesForce or other advanced CRM systems
  • Ability to handle inquiries and complaints promptly 
  • Excellent with administration, Excel, and Outlook
  • Strong communication skills and attention to detail
  • You are an expert in problem-solving and creating solutions 
Why Join Our Iplex Team

  • Part Time Role – Thursday and Friday 
  • 7.6 hours per day, Start and finish time flexible
  • Ongoing training and development – to support your career goals
  • Nationally leading Parental Leave policy for Primary & Secondary carers
  • Enjoy working in a diverse and inclusive team
  • Access to Top Talent programs 
  • Supportive Leaders and Team to help with your induction 
  • Endorsed for our Innovate Reconciliation Action Plan 
We are Proudly an equal opportunity employer, we welcome applications from people of all diverse backgrounds and identities, including Aboriginal & Torres Strait Islander Peoples, people with disability, culturally and linguistically diverse communities & LBGTQIA+ People
https://www.youtube.com/watch?v=VBtOMlenuKI