Sales Support/Administrator - - 43492 - Fletcher Building

General Information

Job Type

Permanent

Description

Waipapa Pine is a proudly New Zealand-owned timber manufacturer and supplier with a strong reputation for quality products and reliable service. Based in Northland, we supply timber solutions to customers throughout New Zealand and are committed to delivering excellent service, strong relationships, and efficient operations across our business.

We are looking for a motivated and organised Sales Support / Administrator to join our busy team in this Monday to Friday role, located in Whangārei. This role is ideal for someone with strong customer service and administration skills who enjoys working in a fast-paced environment and supporting a sales team. Experience in the timber or building supply industry would be an advantage but is not essential.

About the Role

You’ll play a key part in supporting both our sales team and customers by ensuring accurate reporting, communication, and administration across the business.

Key responsibilities include:

• Supporting the sales team with day-to-day administration

• Updating customer ETAs based on production schedules

• Preparing and maintaining Excel sheets, and running stock reports

• Assisting customers with enquiries and order information

• Taking inbound customer calls

• Coordinating information between production, dispatch, and sales

What We’re Looking For

The ideal candidate will have:

• Previous customer service or administration experience

• Strong computer skills, particularly in Microsoft Excel

• Good attention to detail and organisational skills

• Confidence working with spreadsheets and reports

• Excellent communication skills with a positive attitude and team-focused approach

• Ability to multitask and work well under pressure

Why Join Waipapa Pine?

This is an opportunity to join an inclusive, supportive workplace where safety and teamwork come first in a growing business. We offer ongoing professional development, including access to Fletcher Buildings Employee Education Fund for you and your dependents, generous parental leave and a range of employee benefits and discounts available across the Fletcher Building group such as discounted fuel.

If you’re organised, proactive, and enjoy supporting customers and sales teams, we’d love to hear from you. Apply now!